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T's & C 's

Because We Care

I founded Made by Lenee with one goal in mind: giving my customers a fair, rewarding and enjoyable shopping experience. I conduct business according to the same values, knowing that better service equals loyal customers. My online stores Terms & Conditions are detailed below, please have a look and contact me if you want to learn more!


I reserve the right to change my prices to account for any increase in costs. All reasonable steps to notify you of any increase in price will be dealt with before processing any order.


A request to cancel an order must be done within 24hrs of purchase.  Any cancellation request over 24hrs will not be accepted.

Returns & Exchanges

Returns or Exchanges will not be accepted as orders are specific to you, unless the item received was damaged (proof will be requested).

Postage & Packaging

All orders will be sent 2nd class Royal Mail and packaged neatly.

Due to the current situation there may be delays, which will be out of our hands, so please order in good time

Care instructions

Each individual item will have different care instructions which will be sent with your order.  Items made with different cloth materials will have labels sewn in to follow the UK regulations.


Please note that any pictures published on the web are for general illustration only and products may vary from that shown. I will however promise to change any unavailable product with a similar item and will inform you when this is required.

All pictures, videos, marketing etc on this site remains the property of Made by Lenee.

By placing an order on any of the products indicates that you agree

to the Terms & Conditions.

If you have any queries, please do not hesitate to contact me.

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